FAQ

General Website Questions

Q: What does Awaiting Fulfillment mean?


Q: What traceability or airworthiness documents do you include with each order?


Q: How can I estimate the shipping cost for my order?


Q: Can I check the status of an order I have already placed?


Q: Do you sell Gift Certificates?

 

Accounts, Payments & Pricing

Q: When I place an order is my credit card charged right away?


Q: I’m having trouble finding the Shop Price List on my portable tablet / iPad / iPhone device?


Q: I am a regular Aircraft Specialties customer with an open account. Can I use the same open account method to order on line?


Q: I created a quote on the website. How long will the quoted price be honored?


Q: How long will price quotes remain in the system?


Q: How and when do I pay for my machine shop parts?

 

Shipping & Receiving

Q: What is the best way for me to ship my engine parts to you?


Q: What type of container should I ship my parts in?


Q: What information should I include with my in-bound parts?


Q: I'm sending several parts to Tulsa, is there a way I can combine my shipping and save money?

 

Machine Shop


Q: Do you offer machining services to “Airboat” customers?


Q: What are the terms and conditions for accepting a part for inspection or repair in your shop?


Q: Where can I find an explanation of the shop processes found in block 13 on my 8130?


Q: I purchased a crankshaft from a third party part seller and found the main journals standard size, but at service limits. I thought every crank tagged by Aircraft Specialties was ground to new part limits?


Q: What is the typical processing time for a crankshaft overhaul?


Q: Why would anyone consider using reconditioned tappet bodies or lifter assemblies at overhaul when even new parts occasionally fail and ruin a camshaft?


Q: I am considering purchasing a crankshaft overhauled by Aircraft Specialties from a third party. How can verify traceability back to your Repair Station?

 

General Parts Questions


Q: I need a new starter adapter for my Continental engine. I don’t have the exact part number. What starter adapter do I need?


Q: I’m having engine starting issues with my Continental engine. How do I tell if my starter is problematic?

 

Warranty

Q: Where can I obtain a copy of your Reconditioned Part Warranty?

 

Q: Does the same warranty apply to all of your products?

 

Q: I purchased a reconditioned engine part from a third-party seller. How do I obtain warranty?

 

Q: Where can I get a copy of the alternate warranty for the H2AD lifters?

Disclaimer: While reasonable efforts have been made to ensure all information on this website is accurate, Aircraft Specialties Services does not assume responsibility for any errors or omissions. All specifications, illustrations, data and prices are subject to change without notice. Applications and interchangeability information depicted on this website is strictly for reference only. Installers must consult the engine/airframe IPC for the manufacturer’s approved data.